Thank you for shopping at our store. Please review our policy below regarding returns and cash refunds.
1. Eligible Reasons for a Refund
We offer cash refunds exclusively for the following reasons:
- Size Issues: The clothing does not fit your child properly.
- Product Faults: The item has a genuine manufacturing defect.
2. Timeframe
- In-Store Purchases: Items must be brought back to the store within 3 days of the purchase date.
- Online Orders: You must contact us within 3 days of receiving your delivery.
3. Condition of Items
To qualify for a refund, all items must be returned in their original condition:
- Unworn, unwashed, and unaltered.
- Completely clean and free from stains, dust, or odors.
- With all original tags attached and in the original packaging.
4. How Refunds Are Processed
- In-Store: Bring the item and the purchase receipt to our counter for an immediate cash refund after inspection.
- Online Orders: Contact us with your order details. Once you ship the item back to our store address (return shipping charges are borne by the customer), we will inspect it and transfer the refund via EasyPaisa, JazzCash, or Bank Transfer within 2 business days.